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How is your law firm perceived?
--- Branding often stops at a firm's logo and the colour palette set out in the brand guidelines. Sometimes consideration extends to the strap line However, the invisible side of branding - its driving force - is harder to grasp, harder to get right, and all too often forgotten in discussions abou...
Claire Rason - 04 April 2022
In the spotlight: BonelliErede's ESG practice
Over the last three years, ESG has risen to the top of board agendas. In fact, it is arguably now one of the main drivers of corporate decisions, as companies are increasingly aware that failing to address ESG aspects can be financially and reputationally detrimental to business.  We at Bonell...
Stefano Simontacchi, Francesca Secondari - 23 March 2022
5 Critical Tips to Creating Healthy Business Development Habits
I wish someone would explain to me why developing good habits isn’t taught in grade school or at any level in education. Wouldn’t this fix some of the systemic issues we have with underperforming kids (like I used to be)?   One of the best quotes I’ve read in years is by...
Steve Fretzin - 14 March 2022
How digitisation optimises your workflow: the case of Best Best & Krieger with BigHand
Digital transformation, while sounding somewhat hackneyed by now, is a factor affecting the vast majority of law firms. Best Best & Krieger (BB&K) has made it a priority to digitise and automate its procedures, as well as to set flexible hours for its lawyers.  This US firm has been ab...
TIL - 22 February 2022
Parklane Plowden Chambers shows off its renovated office
Parklane Plowden Chambers has reopened following the completion of a six-figure refurbishment of its four-storey, 11,000 sq ft premises on Westgate in Leeds city centre. The chambers’ internal space has been reorganised to create a high-quality working environment for its members and staff co...
TIL - 15 February 2022
Jus Mundi Festival: How to keep a team aligned with a organisation's goals and culture
When at the dawn of the year 2018, we start our first JM Fest (for Jus Mundi Festival) in a farm located 200 kilometers from Paris, the values of this quarterly collective meeting lay the foundations of a tradition that continue today, more than three years later.  The JM Fest may seem to an o...
Jean-Rémi de Maistre - 14 February 2022
The Soft Stuff
Is business development part of the “soft” stuff in the practice of law? Or is the hard stuff? Attorneys often come to us asking us for quick tips/tricks/techniques to grow their book of business. 7 Ways to Make $7,000 in 7 Days! A bit hyperbolic, but you get the point. We usually s...
Dhawal Tank - 05 February 2022
Microsoft 365 and WFH Considerations: An Interview with Sarah Sims-Thompson
Millions of employees globally are now working from home due to the COVID-19 pandemic. Since many have not done so before, they are facing challenges in managing their workflows and coordinating and collaborating with their peers. Corporate legal teams are now faced with the challenge of fulfilling ...
BlueStar - 02 February 2022
Leverage Business Process Management in the Delivery of Legal Services
--- Business process management is a very useful element for the success of law firms A lot has been written about how the world has shifted in the era of COVID-19 and how the pandemic pushed law firms to adapt and evolve, serving as a catalyst for some much-needed change.  Despite being com...
Bárbara Gondim da Rocha - 31 January 2022
3 small changes you can make to improve your workday
Start your day with positivity Take a minute to list out three things you are grateful for—that could be as simple as a great night’s sleep or the latte you had. You can do this while you drink said latte or when you first get to your desk Gratitude is strongly and consistently associa...
TIL - 22 January 2022
Global Competencies for leaders a Sure Winner
Over the years I have worked with high performers and high potential leaders to take them to the next levels of their leadership. I however must admit that the COVID 19 epidemic came with so many unexpected dimensions to it and caught several leaders ill prepared. It exacerbated the business terrain...
Brian Maphosa - 21 January 2022
Norton Rose Fulbright completes new EMA Banking & Finance team
Norton Rose Fulbright has expanded its Banking & Finance department with the signing of Madhavi Gosavi as head of the Banking & Finance team for Europe, Middle East and Asia (EMEA), as well as recently adding four new members to that committee.  Gosavi joined the firm on 1 January 2022...
TIL - 19 January 2022
Time to open the black box - making measurement routine
‘Coaching will remain a black box unless the behavior change and the ensuing benefits, including those to the bottom line, are tracked.’ (Whitmore, 2017) Coaching has had a hugely positive impact on individuals and organizations during the last decade. In the right context, it is a powe...
Jay Connolly - 17 January 2022
10 signs of a toxic work environment (and how to address it)
1. TURNOVER The most obvious symptom of a toxic work environment is turnover. It’s conventional wisdom that “people don’t leave their job, they leave their boss,” and toxic bosses create toxic environments that drive people away. Of course, it’s better to catch problem...
TIL - 16 January 2022
5 ways to help remote employees find connection
It wasn’t that long ago that companies were making plans for their 2022 return to the office. Then, omicron hit, and many of those plans were bumped again, continuing the remote or hybrid workplace norm for many. managers can help struggling remote employees. Here are five ways to start: &nbs...
Gema Gago - 15 January 2022
Shoosmiths explores outside the UK - opens Brussels office
Law firm Shoosmiths has opened an office in Brussels and recruited experienced lawyer Kiran Desai to meet growing client demand for European Union competition, regulatory and trade law advice. Dual-qualified in Belgium and in England and Wales, Kiran was previously the EU competition law leader at ...
TIL - 11 January 2022
Mermoz opens its doors: 25 lawyers and a broad range of expertise for mid-market players
A new player in the legal market, Mermoz is an independent law firm offering a wide range of business law services. With a strong transactional focus and recognised know-how in private equity in the mid-market segment, Mermoz is also a human adventure bringing together 8 partners, 16 associates and ...
Mermoz Avocats - 10 January 2022
A Partner From Start
Meet John. He started working at a reputable mid-sized law firm in the United States three years ago and achieved a senior associate level. He is grinding out his hours, rarely experiencing anything resembling work-life balance. At the Firm where he is currently working, the average time to achieve ...
Marko Porobija - 07 January 2022
Are you a Hunter or a Farmer? Building Your Law Practice Can Happen Either Way
When I was coming up the ranks as a sales professional in my 20’s and 30’s, there were two factions that you fell into. One was as a hunter, hard charging after new business day after day. The other was as a farmer, who took care of the hunter’s new client after the sale was made. ...
Steve Fretzin - 06 January 2022
Capacity vs. Flow
How do you perceive time? Of course most of us look at time as a capacity problem. Fill the calendar, build a huge to-do list. Get it all done, tomorrow. Then the day ends, we’re tired and exhausted and wonder what happened. We feel like we’re falling behind and wonder why we aren&rsqu...
Dhawal Tank - 05 January 2022
How to increase happiness among your co-workers?
--- The digital age is making it easier for us to be faster and use multiple tools at once and from anywhere. What technological transformation does not guarantee is the happiness of workers, an issue that law firms should pay close attention to Happiness is a consequence of human-to-human connect...
TIL - 25 December 2021
Legal Tech Tools for Lawyers’ Productivity
Moving the work remotely is a challenge not only for companies but for individuals. Many people have to face self-organization that some might find difficult. Though there are positives to working from home, there are plenty of distractions that affect productivity. Once again, technology comes to a...
Mariia Synytska - 21 December 2021
Do you know the value of your services?
Before starting, have you had a chance to read my first article about what it takes to do effective business development? It starts with knowing your client. If you haven't, please do it. This is one of the first things I help my clients think about. If you have, then congratulations! Why? Because...
Dhawal Tank - 16 December 2021
The Key to a Successful Career: Don’t do what you love, do what you love to do for others
There’s a maxim you may have heard before, “Do what you love and you’ll never work a day in your life.” –or something to that effect. I guess this means I should be a professional ice cream eater or nap taker… Seriously though, I’ve bought into this concept...
Steve Fretzin - 14 December 2021
Why an internal podcast could benefit our law firm's culture?
--- Corporate culture is important and that is the reason why companies should publish a series of internal podcasts Many of us have calls with colleagues and bosses via Zoom, Microsoft Teams, Google Meet and other online platforms, yet we sometimes wonder whether we really feel a sense of belongi...
William Brown - 28 November 2021
Focus is all about ONE THING
Most attorneys are feeling overwhelmed with the concept or actual business of marketing their law practices. You have social media, blogging, networking, website optimization, podcasting and dozens of other ways to grow and sustain your business. Sometimes it’s like a kid in a candy store who ...
Steve Fretzin - 19 November 2021
Bjørnar Alterskjær (CMS Kluge): "Technology is changing how legal services are provided to clients"
1. By integrating Kluge into the CMS orgnaisation, what main objectives do you hope to achieve? Joining CMS with its collaborative international structure gives Kluge the opportunity to strengthen its international capabilities, a natural next step in its century-long legacy. With similar strategic...
Bjørnar Alterskjær - 11 November 2021
Teleworking: Can employees be monitored?
--- Employee performance cannot be measured by remote working and that is why many managers are opting for the OKR (Objective Key Results) methodology to monitor their employees With the implementation of remote working, department heads are concerned about the performance of their employees. Ever...
TIL - 04 November 2021
Preserving trade secrets in international arbitration
With the growing importance of data and intangible assets, the adequate protection of a company’s trade secrets is now atop the list of priorities for many legal departments and corporate counsel alike. A trade secret is a piece of confidential information that holds commercial value and gives...
Claire Morel de Westgaver - 15 October 2021
Understanding the Common Pitfalls of Purchasing Malpractice Insurance
Abstract Legal malpractice insurance is a necessity for running your practice, and yet most lawyers dread the task of purchasing lawyers’ professional liability (LPL). This article uncovers why the process for purchasing malpractice coverage is outdated, what options are available, and what y...
Brad Barkin - 30 September 2021
Alfonso Everlet (Diferencia Legal): "The key is differentiation"
--- The Impact Lawyers interviews Alfonso Everlet, partner of Diferencia Legal, a new project called to completely transform the way law firms work and promote their work. In this interview he discusses such important issues as management, internal communication and client loyalty   1. What ...
Alfonso Everlet - 23 September 2021
Kanban Method: how to work in an agile, efficient way and satisfy your customer's needs (Part 2)
--- The second part of the original article Kanban Method: how to work in an agile, efficient way and meet your customer's needs is published   Applicability of the Kanban Method to the legal sector The Kanban Method has become exponentially popular thanks to its wide community of...
Lilian Mateu - 22 September 2021
Kanban Method: how to work in an agile, efficient way and satisfy your customer's needs
--- The legal services industry is going through an accelerated and highly complex transformation from which there is no going back   The globalisation of all industries, the appearance of disruptive technologies and the digitalisation of knowledge services are but a few of the challenges th...
Lilian Mateu - 15 September 2021
Executive Coaching With No Clear ROI and Impact is a Waste
--- Executive coaching has become a cornerstone of today’s leadership development no matter the industry   This is due to the realisation of an effective coaching exercise can be such a transformational process for both the individual leader, their team and the organisation as a whole....
Brian Maphosa - 27 August 2021
To thrive in 2021, the 5 things lawyers need to do to create a client and action focused BD plan
To succeed in any economic climate, it helps to have a solid BD plan in place. For many lawyers, without a clear business development plan in place it is very hard to grow revenue with the limited time available. Delivering great legal work for your clients will naturally be your priority. However, ...
Ben Paul - 22 August 2021
You’re a trusted advisor, not a document drafter - start acting like one
Do you know what clients value most about your work? It’s the quality of the conversations they have with you. Don’t believe me? Think about the last time a client wrote a review of your work. Did it say: ‘They draft a document better than anyone I’ve ever known’? ...
Scott Simmons - 29 July 2021
SHRM Research Reveals Negative Perceptions of Remote Work
SHRM (the Society for Human Resource Management) released new research today that reveals negative perceptions of remote work, with supervisors expressing a preference for onsite staffing and remote workers expressing reservations about losing opportunities for networking and logging more hours. Mo...
TIL - 27 July 2021
The 4 keys to Creating a succesful Practice
--- Eva Guerra details the 4 keys to creating a successful practice: change the way of thinking, accepting to make mistakes, looking for new opportunities, and asking for support   1. Change the way you think The way you think creates your success. If you find yourself blaming other people ...
Eva Guerra - 27 June 2021
Efficiency in law firms: Is it so difficult to achieve?
--- Efficiency in law firms can be achieved with the reduction of administrative burden, schedule flexibility, or the correct coordination between different departments Efficiency, that element dreamed of by lawyers (and also desired by the management of all law firms). Efficiency usually means th...
Joe Goodman - 15 June 2021
Chargeable hours are killing your ability to cross-sell - here's why
--- Anyone who knows me, or has read my posts on LinkedIn, knows how much I despise chargeable hours. Having practiced law for a number of years, I saw, and continue to see, first hand the damage it does from top to bottom in a law firm. I could write about the waste it creates - that write-offs ...
Scott Simmons - 15 June 2021
Accept failures in order to succeed in the future
--- Failure is an event that all companies must overcome to achieve success by facing some particular situations "There is no such thing as failure, except when we cease to make an effort", said Jean Paul Marat, the 18th century French scientist and physician.  Failure is well known to all l...
Utkarsh Gambhir - 13 June 2021
Will the 4 working days be implemented in law firms?
--- Many law firms are considering implementing a four-day working week 4 Day Week Campaign is a platform supported by several British organisations to promote the reduction of weekly working days. According to this platform, the establishment of 4 working days a week would benefit society and the...
Adelie Cordier - 09 June 2021
How much time do lawyers spend adjusting their calendar?
--- Lawyers must adapt to new working days by minimizing the time they spend adjusting their calendars for achieving work efficiency  Scheduling and the constant "calendaring" of tasks and meetings can take a lot of time away from lawyers' work.  With the advent of the pandemic, lawyers...
Joe Goodman - 31 May 2021
Time – Are you Saving, Spending, Wasting, Using or Investing?
--- Eva Guerra reflects in-depth on the difference between investing and spending time. In addition, she tells how you should invest your time for your professional future I wanted to have a talk about the concept of time and in particular the concept of saving time, or spending time, or investing...
Eva Guerra - 28 May 2021
Why should employees be listened to?
--- Active listening to employees is beneficial to create trust and good communication within the work teams Feedback is a fundamental element of employee well-being. In the vast majority of cases, employees do not receive constructive and continuous feedback, often creating the wrong atmosphere i...
TIL - 19 May 2021
Efficiency in law firms?
--- To increase efficiency in law firms, some tips should be followed such as record work time, coaching, and eliminating distractions Efficiency is a sometimes invariable factor within law firms. All legal professionals strive to achieve it in their working day. Long working hours, or the stress ...
TIL - 13 May 2021
Setting SMART goals
--- To set objectives in a company, it can be done with the word SMART: Specific, Measurable, Achievable, Relevant and Time-Based Setting goals is very important in different areas of the company. In addition, it is even more important to involve employees in setting those goals. Not only will you...
TIL - 11 May 2021
How to have a better return to work
--- Learn how bosses can make it as easy as possible for employees to return to work Now that the pandemic seems to be disappearing, people are returning to the office. However, employers will need to manage this return to work, maintaining the well-being of their employees and leading the company...
TIL - 05 May 2021
With this new hybrid model of work, leaders must work on fairness
--- Hybrid work has many advantages, although managers must seek that everyone has equal treatment, rights and opportunities As a result of the pandemic, a hybrid model of work is now in place. Employees combine face-to-face and online work, so they can get the benefits of both models of work. For...
TIL - 30 April 2021
How to have complicated conversations at work?
--- It is advisable to advise people in advance about the importance of meetings to show confidence Have you ever had to tell your team about the dismissal of one of the lawyers? Have you ever had to tell your team about the loss of a client? Have you ever told your team about the end of a deadlin...
TIL - 25 April 2021
How to avoid work overload in a law firm?
--- Work overload within law firms is a reality that many already assimilate and carry on their backs Overload is also caused by workers' fear that their bosses think they are not really productive, and this thinking has increased among workers due to remote teleworking from home. In fact, a repor...
TIL - 08 April 2021
Don't waste any more time: How to organise your tasks?
--- The only thing that the pandemic has brought to our work schedules are countless telematic meetings which, in the vast majority of cases, only delay time and waste hours It is clear that remote working has completely changed the way team members organise and divide up their tasks.  Below ...
TIL - 01 April 2021
Do Not Let the Technician in You Dominate Your Business and What to do About it.
--- Michael E. Gerber writes in his book that in each one of us that go into business are three persons in one, i.e. the Entrepreneur, the Manager and the Technician The Entrepreneur in us is the visionary, the one that got us into the business. That is the dreamer, the change maker, the catalyst,...
Brian Maphosa - 30 March 2021
Employee-worker identity: key to increasing performance
--- Vega Factor conducted a survey of workers from different companies to largely determine the quality of work Many leaders of large, medium and small law firms may be wondering whether an organisation's corporate culture can drive employee performance. A survey conducted by Vega Factor, a human ...
TIL - 24 March 2021
Get prepared for some bad news
--- We all receive bad news at work, either from the head of our department or from a colleague When it comes to telling bad news in the professional sphere, it is important to bear in mind the following conditions: - Order It is not the same to tell bad news first and then good news. Generally,...
TIL - 09 March 2021
Alfonso López-Ibor (L-I Lawyers): "Foreign firms investing in other countries tend to be financially stronger"
--- The Impact Lawyers publishes an interview with Alfonso López-Ibor, Director Partner of López-Ibor Lawyers, on the firm's internationalization strategy  This interview and others can be found in the Survey on the internationalization of law firms. What is the strategy you ha...
TIL - 09 March 2021
Antoni Gómez (Auren): "We offer to our clients a coordinated approach and a common methodology"
--- The Impact Lawyers publishes an interview with Antoni Gómez, Chair of Auren International. This interview and others can be found in the Survey on the internationalisation of law firms What is the strategy you have followed when opening offices abroad? Why? We have given...
TIL - 02 March 2021
How to work with the mood of lawyers
--- Many lawyers face psychological and emotional setbacks during their working years. The hours spent working in the office, coupled with dealing with different professionals during the day (whether clients or colleagues), make the profession difficult Let's be clear: lawyers know little about em...
TIL - 01 March 2021
Elisa Lemus (Barrilero): "It is essential to know the local reality of the environment very well"
--- The Impact Lawyers publishes an interview with Elisa Lemus, Head of Barillero y Asociados International Desk. This interview and others can be found in the Survey on the internationalisation of law firms What is the strategy you have followed when opening offices abroad? Why? O...
TIL - 01 March 2021
Your law firm without COVID. Find out how to prevent the spread of the virus in your office
--- Numerous international governments have published COVID-19 prevention measures for employers and employees to consider for the return to face-to-face office work The following are the most common internationally mandated measures for any firm to implement: - Assign a co-ordinator at the workp...
TIL - 26 February 2021
How lawyers can improve their "to do list"
--- Lawyers have to perform many tasks throughout their working day. Normally, the time to carry them out is limited, as lawyers spend time dealing with their clients, or planning with their departmental colleagues The issue is that lawyers usually structure all their tasks under a to do list, com...
TIL - 24 February 2021
Burnout in your law firm? Discover the myths about it
--- Exhaustion at work and stress are among the main causes of burnout, a disease recognised by the World Health Organisation in 2019 Apart from these, there are many reasons that lead to burnout in many professionals, especially in the legal profession, which is a sector that generates a lot of s...
TIL - 22 February 2021
Why coordinated communication is everything at your law firm
--- Coordination is a key element in any organisation. What teleworking has taught us is that establishing proper communication with workers in our own department, and with workers in other departments, is an important step that will help us on our way to success Here are some tips for improving i...
TIL - 19 February 2021
Achieving big projects through small tasks - how do you do it?
--- Many lawyers are faced with a huge amount of work every day, and much of it ends up being completed at the last minute, or perhaps later than expected The question that comes to mind is: what are the constraints that cause us not to finish the work on time? When planning a project strategy, t...
TIL - 19 February 2021
Is there a lack of communication between employees in your law firm? Learn how to communicate!
--- Working remotely is a standard issue in law firms and many are already opting for mixed models for their workers Countless firms are realising that teleworking saves costs on office space and maintenance, electricity, cleaning, etc., saving organisations $11,000 per employee per year, accordin...
TIL - 18 February 2021
Work wherever you want. Spotify's new model
--- Through "Work From Anywhere", employees will be able to decide how they work and where they work, although the latter may be limited due to time constraints or legislation in the selected location Can you imagine your firm's lawyers working from different countries? Would it be possible? ...
TIL - 16 February 2021
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