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Many lawyers face psychological and emotional setbacks during their working years. The hours spent working in the office, coupled with dealing with different professionals during the day (whether clients or colleagues), make the profession difficult

Let's be clear: lawyers know little about emotional labour. 

Emotional labour is a factor that is rarely taken into account when planning a project or drawing up a task list. In fact, emotional labour is very relevant in those departments that spend many hours working on different activities at the same time.

Overwork is always tiring and can lead to emotional exhaustion for all members of the same team. It is the job of a department manager or leader to take care of emotional work.

Here are a few tips to improve the emotional aspect of professionals - lawyers included:

- Include emotional work on your list of priorities.

There is nothing better than seeing a colleague who cares and is involved in improving the emotional environment within their department, or in a particular co-worker. Creating awareness within the office that emotional work is important can go a long way to creating a better environment.

- Measure the mood of your colleagues

Firms could conduct regular surveys (at the end of each month or at the end of each project) to measure employee satisfaction. Through the results, managers and bosses can get an idea of whether the measures they are taking are helping to improve the company's atmosphere.

- Invest in coaching

Coaching services are increasingly in demand by law firms. This is not a new fact: lawyers can suffer from a lot of stress and this undermines their mood. 

If it is not possible to reduce a lawyer's stress or burnout, it is recommended that an external professional, specialised in coaching, be brought in to solve the lawyer's problems.

The firm can hire the coach to give training courses to the whole staff to help them reduce discouragement and stress, or you can organise private meetings with the coach and the lawyers who are interested in receiving advice.